Please see below the exhibitors who took part at HOSPACE 2018:
3C Payment has been providing secure processing of hotel payments for over three decades. Our impressive list of clients includes the leading global hotel brands where we offer flexible integrated payments with specialist functionality and reporting across multiple channels. Our terminal solution is PCI Point-to-Point-Encryption (P2PE) validated, and provides the most secure and effective solution to protect cardholder data. Furthermore, as you personalize your guest services with digital apps, our universal payment gateway is able to process transactions and tokenize the data for your PMS thereby also enhancing your PCI security.
Percipient & Sage
Percipient are a leading trusted Sage Business Partner, specialising in implementing their technology solutions in the hospitality industry to integrate multiple islands of costs and revenues, control venues, supply chain and multiple P&L’s on one platform. We have worked with a number of leading brands in this sector, implementing Sage Enterprise Management (formerly Sage X3), to provide a business management solution that is simple, flexible and scaleable, which have been key decisive factors for our hospitality customers. We specialise in building long term trusted relationships, where the initial focus is on us understanding our customers’ requirements and ambitions. This allows us to deliver a solution that meets their requirements now and provides flexibility for future scalability and growth. Please come and visit us on our joint stand today with Sage, pick up some goodies and discuss more about the work we have done with similar customers. Also talk about some of the challenges you are facing and how we may be able to help. We have a series of management dashboards on display, so you can see how your business can be improved by using leading edge Sage software.
Hospitality e-commerce without the chargebacks A 2018 PCI Awards for Excellence winner, Pay360 provides flexible, secure payments and revenue optimisation solutions across global markets. Our payments solutions for the hospitality industry feature low deployment and running costs and are designed to reduce chargebacks, helping you to increase conversions and revenue whilst improving customer experience.
With a history spanning over 30 years, PXP has expanded from a predominant focus on the hospitality industry to providing solutions that meet the needs of merchants across multiple territories and industry sectors. PXP helps clients to develop a long-term outlook that embraces existing and emerging payment channels and methods and moves beyond just reliable payment processing to significantly reduce cost and increase sales. The PXP technology platform is backed up with robust support services to deliver comprehensive, end-to-end payment solutions. We help customers by providing payment solutions that make life simpler. Our customers didn’t set up in business to worry about payment processing. At heart, they are brand owners focused on bringing great products and experiences to market.
Eproductive was established in 2000 to provide its people management system (EPS) exclusively to hotels. The system gives managers at all levels access to real-time information which enables them to make the best decisions on scheduling, financials, HR and training - resulting in greater cost control and improved productivity. Additionally, the integral myEPS app enables staff to access the information they need e.g. shift schedules, holiday requests, policies & documents etc. The system is easily trained to front line users and designed to cope with the complexity of a hotel business. It can be configured to client requirements while remaining scalable and cost effective. Once EPS is installed, the team at Eproductive use their own hospitality backgrounds to help clients make efficiency savings while continuing to ensure their guests get the service they deserve. EPS is a secure cloud-based solution hosted at a state of the art data centre (with full redundancy capability and back-ups) and has been successfully integrated to many other specialist hotel systems. http://www.eproductive.com/
Criton is a clever content management system which allows hotels and serviced apartment operators to digitise their guest information and wrap all guest-facing technology into a fully customisable, branded app for guests to download onto their phone. Once published hoteliers can update and add information whenever they need to, with changes publishing instantly. Criton helps accommodation providers to enhance their guests’ experience, increase revenue and engagement, reinforce their brand while increasing staff efficiency and reducing footprint.
Founded in 1993, QDOS-sbl Group is a multiple award winning specialist with over 20 years’ experience in the design, implementation and support of Telecoms, IT & Internet technology solutions to the international hospitality industry. QDOS-sbl Group’s mission is to become the leading independent technology systems integrator serving the hospitality industry across. To this end QDOS-sbl Group works with long-established clients and new owner operators for the provision of total technology solutions, to include Telephone Systems, IT Systems, Hospitality Software, Off Premises Hosting, Structured Data Cabling, and Guest Internet services, backed up with professional Service Desk, Technical Support and Field Engineering services, on a 24/7 basis, 365 days a year. Over the years our team has worked on hundreds of hospitality projects working with many of the world’s leading hotel groups, and standalone properties in deploying cost effective, leading edge technology to differentiate and improve their guests' experience whilst meeting international hotel companies IT brand standards, and the specific requirements of independent hotels & restaurants. Through an ever-growing world-class portfolio of products and service, QDOS-sbl Group provides customers with the reassurance that they can obtain a complete technology solution that meets business revenue, guest satisfaction and operational efficiency targets, all from a single partner. As the hospitality sector expands Internationally, from offices across the UK, Northern Europe and North America, QDOS-sbl Group will continue to leverage its capabilities, its partnerships and extensive knowledge of the hospitality sector to deliver and support solutions that harness the latest technologies and meet ever evolving customer needs and guest expectations
Right Revenue is built by Revenue Managers for Revenue Managers and we understand what you need to each day to do your job... User-friendly and visual, Right Revenue provides accurate forecasting; smart rate recommendations; great reporting and an overview of both your internal business and external data in one simple dashboard - all the information you need to make smart rate decisions. Consultative in everything we do, you will have experienced Revenue Managers with you through every part of your revenue journey.
HansaWorld is a leading software house providing a full suite of Enterprise Resource Planning and Customer Relationship Management products that delivers the flexibility required by today’s businesses. The group employs more than 300 staff with a strong network of subsidiary companies and distribution partners on all continents. This network enables us to offer international implementation in over 30 languages with country specific localizations. The products are easy to use and available on all smartphones, tablets and desktops including Mac, iPhone and iPad. HansaWorld continually invests in Research and Development to provide innovative and future proof products to our customers. As recognized innovators for over 25 years, HansaWorld shows continued technological leadership in the international business software industry. More than 550,000 companies trust us with their business critical information.
Vodat & Epson
Vodat International is recognised as a leading supplier of private, managed and secure networks to the UK retail, hospitality and leisure markets. We provide services to companies with estates ranging from 10 to 1,000 stores. Our mission is to deliver fast payback on our customers’ investment in communication technologies through the delivery of technically and commercially innovative solutions, backed by exemplary service. Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 80,000 employees in 86 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.
change++ is a Business Intelligence consultancy that specialises in developing reporting systems for the hospitality sector. We advise, recommend and build solutions that give users fast and accurate insight to their data. Whether for regular reporting or self-service analysis we make sure your reporting database is properly structured for the BI tools you use to help decision-making. Our experience in the hospitality sector means we can work with you to define the KPIs you need for monitoring the business. We’ve been around for over 20 years and our senior team have all been with the business for at least 10 years. We are Microsoft Data Analytics Partners and IBM Business Analytics Partners so have deep expertise of their toolsets. Long-standing clients include Whitbread, Travelodge, Marriott Hotels and Welcome Break.
Euronet Worldwide, Inc. (NASDAQ: EEFT), a global provider of electronic payment and transaction processing solutions, facilitates the movement of payments around the world and serves as a critical link between Financial Institutions, Retailers, Service Providers and Consumers. Founded in 1994, Euronet has established itself as a leading electronic payments provider within its core business segments: Electronic Financial Transactions, Prepaid and Money Transfer, and operates the largest independent ATM network in Europe with transaction processing centers spanning across four global locations. With extensive knowledge, state of the art technology and strategic partnerships, we enable Financial Institutions to accelerate growth, in a competitive and changing landscape.
Xn Protel Systems
Xn protel Systems is a global hospitality management software company specialising in PMS, CRS, POS and AMS solutions. Our highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications. Our next generation, global solutions are highly scalable, feature-rich and backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. They provide the best advice, solutions and support so customers achieve their business goals. Our commitment to the Industry, our customers and our partners is to create and deliver open, cloud-native products that break down traditional technology and integration barriers. We take pride in being easy to do business with.
Avvio is the premium AI booking platform for hotels and accommodation providers. Founded in 2002, Avvio is committed to innovation and has grown year-on-year by developing cutting-edge technologies. The global business enables accommodation providers to drive outstanding growth in direct bookings through creating incredible personal customer experiences, while reducing their dependence on online travel agency channels. Avvio partners with over 600 accommodation providers worldwide including the UK, Ireland, Europe and North America. Customers include Classic British Hotels, Pure Salt Luxury Hotels and Cheval Residences. Avvio’s award-winning technology is supported by an experienced team of revenue, digital marketing and web design experts. If you’re looking to grow your direct bookings, upgrade your website or extend your reach, speak to Avvio about their in-house design and digital marketing agencies who provide best-in-class website design and digital advertising services. Learn more about Avvio at www.avvio.com or visit the team on their stand at HOSPACE.
Yooz is a unique cloud-based solution leveraging Artificial Intelligence to combine an unrivalled level of automation with extreme simplicity and end-to-end customizable financial features. It integrates seamlessly with more than 200 financial systems, exceeding any other solution on the market. Yooz provides its awards-winning solutions to more than 2,000 customers worldwide and has a strong expertise in the hospitality industry. Yooz handles Purchase-to-Pay capture and automation, from managing purchases to handling invoices, including scanning, automatic recognition, entry and allocation, electronic approval cycles, exporting posts to ERPs and accounting software, and electronic archives. The company has been recognized as an SaaS innovator, recently named as a 10 Best Cloud Solution Provider of 2018 by Industry Era, Best of SaaS Showplace (BoSS) 2018 by THINKstrategies, Top 10 Accounting Solution Provider by CFO Tech Outlook; and 2017 Top 50 Company to Watch by Spend Matters.
Fresh Montgomery is a market-leading events business; working to produce stand-out opportunities for the UK and international foodservice and hospitality industries. Our upcoming events include: The Foodservice Show – showcasing everything from hard-to-find speciality ingredients to leading food brands and franchises, The Foodservice Show brings together more food & drink buyers than any other UK hospitality event. The Professional Kitchen Show - a brand new event for the manufacturers, dealers, designers and end users of professional kitchen equipment. PUB19 - the only dedicated show for the UK pub industry, PUB offers an invaluable opportunity to meet suppliers, network with owners and operators, and learn about the latest trends in one of the UK’s most thriving and vibrant industries. Independent Hotel Show - a firm fixture in the calendar of hoteliers and industry professionals alike, the show presents a curated collection of over 300 innovative providers from across the hotel supply chain.
Come and meet the HOSPA Professional Development team who will be available throughout the conference to talk to you about the education opportunities offered by HOSPA. The HOSPA courses are well respected study programmes which provide the skills and knowledge for those hospitality professionals seeking to excel in their careers in hospitality finance or revenue management. Both courses are endorsed by the Institute of Hospitality demonstrating that they adhere to good practice standards in training and delivery, are relevant to the needs of the industry and meet a wide range of essential criteria relating to quality standards and quality learning outcomes. HOSPA also provides opportunities for all members to extend their knowledge with a wide selection of short courses on offer and a range of online resources to explore. We look forward to meeting you at HOSPACE2018!
Entrepreneur & Small Businesses
Founded in London, 1994, SMS Speedway became the world's first commercial text messaging company. Our founder, Bradley Kieser, foresaw the text messaging revolution for business a decade ahead of its time. Amongst many firsts, we invented the SMS appointment reminder. Our heritage of innovation continues in our relentless development of the most advanced business messaging service on the planet. Our clients range from blue chip conglomerates listed on the stock exchange to small enterprises, schools and independent businesses.While rapidly growing, many clients have been with us for two decades
Close your eyes for a second and imagine: hotel software that just works together. There are no wait times, no fees, no frustrations. We’ve built an open property management system (you know, the software that handles reservations and stuff) that connects with any other software that you want to use. It can be set up and used in minutes. We’ll even help you find cool new tools in the apaleo Store.
Events500 is the events management software that maximises your revenue from initial enquiry to final invoice. Whether catering for 10 or 10,000, it can manage every detail of your event with a focus on operational efficiency and outstanding service. Fast, easy to set-up and train users, enabling improved staff productivity. We asked our venue customers why they choose events500 and they said “It’s rapid enquiry handling for meetings, events, weddings, banquets or specialist hire adds efficiency and eliminates paperwork by removing duplicate entry of data and booking details”. Don’t just take our word for it read our customer testimonials on our stand at Hospace or at www.events500.com. Heidi Healey our Sales & Marketing manager looks forward to meeting you at Hospace 2018.
DHM is a hotel marketing agency that specialises in reducing over-reliance on commissionable bookings. Having successfully achieved over 90% direct bookings in his own hotel, founder & CEO Adam Hamadache launched DHM and created "The Direct Method" - a unique hotel marketing formula that drives more direct bookings, and wedding enquiries to independent hotels.
Cardonet IT Support & Consultancy specialists for hotels build the infrastructure, support the systems and advise on the projects that will maintain your hotel’s competitive advantage. www.cardonet.co.uk
Established over 180 years ago Hospitality Action, the Hospitality Industry Benevolent Organisation, has offered vital assistance to all who or work, or have worked within hospitality in the UK and who find themselves in need of our help and advice. Whether we are approached by a chef, housekeeper, school cook or bar staff, Hospitality Action will endeavour to support, whatever the difficulty. Our beneficiaries come from all walks of life and from all areas of the hospitality industry across the UK. They face serious difficulties on a daily basis: from life-changing illness and poverty to bereavement and homelessness; with the help of the industry, we want to make sure that when that happens we are always there to lend support. In addition to our established grants programme we also offer help to students via our Alcohol and Drug Awareness seminars and run a popular befriending scheme for industry retirees. We also provide days out for families in need and supply expert advice, support and assistance through our Employee Assistance Programme (EAP). The EAP is subscribed to by 230 companies with over 125,000 hospitality employees able to turn to the programme for support 24/7 365 days a year. For further information please visit www.hospitalityaction.org.uk.
The Chartered Institute of Management Accountants (CIMA), founded in 1919, is the world’s leading and largest professional body of management accountants, with members and students operating in 177 countries, working at the heart of business. CIMA members and students work in industry, commerce, the public sector and not-for-profit organisations. CIMA works closely with employers and sponsors leading-edge research, constantly updating its qualification, professional experience requirements and continuing professional development to ensure it remains the employers’ choice when recruiting financially-trained business leaders. Together with the American Institute of CPAs (AICPA) CIMA has established the Chartered Global Management Accountant (CGMA) designation. CGMA is the global quality standard that further elevates the profession of management accounting. The designation recognises the most talented and committed management accountants with the discipline and skill to drive strong business performance.
Revenue by Design
Revenue by Design provides business transforming revenue management and distribution solutions to the hospitality industry focussed on driving top and bottom line profitability. As a company, we have extensive experience of driving optimal revenue management strategies in hotels and accommodation providers. As a result, there are few challenges that we don’t have experience of. We use this experience to power businesses through cost effective outsourced revenue management services, delivering best in class training programmes, and providing clarity and direction to your revenue and distribution strategy.
With clients ranging from small, owner managed businesses through to large independent groups and national chains, WMT has a genuine understanding of what it takes to be successful in hospitality. Particularly well-known in the industry for their expertise in tronc schemes, the complex National Minimum Wage rules and employment taxes, WMT is a full-service accountancy and tax advisory firm. It helps businesses achieve their potential at every stage of development – from start-up to eventual sale. WMT also manages the challenging payroll requirements of fast-paced hospitality businesses, keeping operators on the right-side of ever-changing regulations. It takes the hassle out of tax, accounting and Companies House compliance, leaving owners and managers free to focus on the needs of their business and its customers.
Room to Reward
Room to Reward is a unique charity created to give something back to those who do so much, for so many. All over the U.K., there are hundreds of thousands of people making a difference where it’s needed most, people whose words, deeds and actions make the world a better place. Room to Reward enables registered charities to give something back to these inspirational individuals with a well-earned break, at no cost. Room to Reward partners with hotels across the U.K who donate their anticipated unsold rooms to the scheme. Charities are then invited to nominate their Hidden Heroes for a 1-2 night, bed and breakfast, complimentary break to enjoy with a friend/loved one. Hotels throughout the U.K. have joined the initiative, helping to say ‘thank you’ and make a little bit of a difference to those who make such a huge difference to others. See more at www.roomtoreward.org.
Optimised Buildings provides market-leading solutions and expertise as a managed service to deliver real quantifiable value to hotel and hospitality customers. We deliver solutions and services to support improved performance in our clients’ operations and facilities. We connect people, processes and assets to optimise building performance, enhance work environments and continuously monitor to ensure best operational results. Our technologies, processes and services deliver energy efficiencies, occupant comfort, extended asset life and reduced maintenance costs. Our team has a wealth of industry sector experience and are well versed in building services, controls and automation, energy analytics and IT. This combination allows us to maximise the value we provide to our clients and provides a holistic view to managing energy. As we have real experience in designing, implement and operating buildings and building systems – we know first hand how to drive operational savings.
ICAEW is a world leading professional membership organisation that promotes, develops and supports more than 150,000 members worldwide. The Travel, Tourism and Hospitality Community is one of the 21 communities supporting members working in a particular specialism or industry sector; it provides the latest news, blogs, reports, industry insight and developments in the travel, tourism and hospitality sector. In addition, there are monthly newsletters, packed with sector news and developments, as well as changes to legislation and events, and aims to promote the sector itself.
Hi, we’re Umi! We work with hotels businesses across the globe to drive direct bookings through digital. Our industry-leading website and marketing services are tailored for hotels and are proven to increase direct revenue and build loyalty. Evolving out of Umi Hotels, Umi Digital has remained true to the sector and now supports over 150 hotels with their websites and marketing throughout the UK and further afield. Our extensive network, generating millions of user sessions monthly, provides us with valuable data that drives our development and marketing decisions. Services include: • Bespoke Website Design and Development • Traffic Generation Packages • Hotel App Development • Conversion Rate Optimisation • Strategic Support • High-conversion Booking Engine Our partnerships are built on transparency and through generating results for your hotel. We believe in our techniques so much that we offer 30-day rolling contracts on all of our marketing packages to ensure you’re always generating ROI.
The Springboard Charity helps young people achieve their potential and nurtures unemployed people of any age into work. It helps alleviate poverty by supporting disadvantaged and underprivileged people into sustainable employment within hospitality, leisure and tourism.
The Hotel Marketing Association is the leading professional body for hotel marketers and advocates for best marketing practice within the hospitality sector. Our key areas of focus include delivering an annual schedule of engaging events and networking with inspiring experts and speakers, as well as helping members access the best programmes for learning, career development and professional qualifications. With an emphasis on results driven marketing, creative impact and sustainable outcomes, the HMA Awards showcases outstanding achievement. Our partnership with HOSPA now offers members the added benefit of knowledge and expertise in Finance, IT and Revenue Management. Contact email: firstname.lastname@example.org
Kerry Robert Associates are the specialist Financial Recruitment Consultancy to the hospitality and leisure industries. We possess a strong brand name within our sector and deal with Executive, Senior and Middle Management Financial positions. We are able to provide both Permanent and Contract solutions on either a contingency or search & selection basis. Our company was founded in March 2000, by Kerry van der Zyl and Rob Maloney, both of us started our careers working within the hotel industry and each of us have over 20 years experience within hospitality financial recruitment. Consequently we have an extensive and in-depth knowledge of the hospitality industry and contacts therein. We are highly service orientated and maintain a tremendous passion for the industry. We have a full and comprehensive understanding of the jargon, management structures and procedures used. We do not believe in just keeping your details on file, but will give you an honest and fair appraisal as to how we can best assist you in your next move. We will work closely with you throughout every stage of the recruitment process. We would welcome the opportunity to assist you now and with your future career development plans. For further information about the service we can offer you, please telephone us on 08450 774123, or e-mail us at email@example.com