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Welcome Sponsor




Sky is one of Europe’s leading media and entertainment companies providing unrivalledentertainment and connectivity to a wide variety of commercial premises across the UK and Ireland.From unmissable live sport, entertainment and breaking news, to the best drama, comedy,documentaries and our own award-winning original content.To find out more about how Sky canhelp you, please contact Michael Cross, National Account Manager for hotels:

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Headline & Workshop Sponsor






We specialise in giving hotel and hospitality businesses a clear view of their performance, using world-class finance solutions, to help them work better, faster and smarter.


Our hospitality customers are always pushing forward, seeking continuous improvement with the latest technologies, to achieve that competitive edge. The cloud-based technology we use allows us to deliver this and more, providing an innovative foundation for our customers to quickly adapt as their strategies evolve.


From luxury 5-star retreats and spa hotels, to restaurants, tour operators and other hospitality specialists, we work collaboratively to provide creative solutions that enable you to work smarter and grow your business.


Based on the Uniform System of Accounts for the Lodging Industry (USALI), our solutions help to break down the barriers of international trade and provide a commonality to internal processes. With a single operational view of your business, you’ll gain a deeper, end-to-end understanding of your business performance in real-time, allowing you to report, plan, and forecast both insightfully and accurately.


Learn more about Percipient at or contact the team at to arrange a bespoke demonstration and get all your questions answered.

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Headline Sponsor




RUCKUS delivers purpose-driven networks that offer the best possible  performance for the unique needs of the hospitality industry. Together with our network of trusted go-to-market partners, we empower hospitality brands to deliver a differentiated level of connectivity to their guests and employees, no matter what. Because when “good enough” networking just isn’t good enough, hospitality leaders turn to RUCKUS.

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Premium Sponsor


Net Affinity


Say hello to the future of hotel booking technology.

Personalised, powerful, precise  


Net Affinity’s booking engine is the newest technology on the market. Feature-rich, lightning fast and made for mobile, it’s everything your guest needs from their booking experience.

This new piece of technology has been built from the ground up, with years’ worth of our knowledge and learnings applied. Hosted using the most modern cloud infrastructure and built around APIs, it enables us to artfully link all your tech together, propelling your systems toward extraordinary heights.


Our team are some of the brightest and most innovative in the business. Their knowledge and commitment to always providing the best service possible has led us to where we are now – the future of booking direct.

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Premium Sponsor




Cvent is a leading meetings, events, and hospitality technology provider with 4,800+ employees and 21,000+ customers worldwide as of March 31, 2023. Founded in 1999, the company delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent is headquartered in Tysons, Virginia, just outside of Washington D.C., and has additional offices around the world to support its growing global customer base.

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Wellness Sponsor




Peloton is the leading connected fitness platform with a loyal community of nearly 7 million Members worldwide. A category innovator at the nexus of fitness, technology, and media, Peloton’s first-of-its-kind subscription platform seamlessly combines innovative hardware, distinctive software, and exclusive content. Its world-renowned instructors, coach and motivate Members to be the best version of themselves anytime, anywhere. Founded in 2012 and headquartered in New York City, Peloton continues to scale across the US, UK, Canada, Germany, and Australia. 

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Premium Sponsor




Exponential-e has provided world-class technology services for the Hospitality & Leisure sector for over 15 years and today, we are one of the fastest-growing private companies in the UK, delivering fully integrated solutions, tailored to the sector’s unique challenges.

By combining our secure and super-fast 100GigE Network with Cloud and Voice infrastructure, we provide the means to optimise the guest experience, including Managed LAN & WiFi, Connectivity, IPTV, In-room Entertainment, Cyber Security, and Managed IT Services. This evolving portfolio and our deeply consultative approach enable us to maximise the performance of sites and applications, maintain world-class data protection, and deliver tangible cost savings.

The result: unforgettable experiences for every guest that inspire repeat visits and build brand reputation.

We are trusted by over 3,000 customers, with 96% reference-ability and nine ISO accreditations. We were also the first company to display our industry-leading Net Promoter Score live on our website.

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Premium Sponsor




Shiji Group is a global network of technology platforms and solutions for the hotel, retail, food service, and entertainment industries with the goal to connect the businesses of the industries on a global scale. 


Currently, Shiji Group’s subsidiary portfolio consists of point-of-sales (POS) systems, property management systems (PMS), software and hardware tools, distribution solutions, management tools for golf, spa, and membership, consulting services, professional services, hospitality data platforms, payment solutions, and more. 

Shiji Group’s goal is to help its clients better serve their customers through a fully connected network of technology systems that are committed to providing security, ease-of-use and modern connectivity. 


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Event Sponsor




BT is the leading provider of guest wi-fi in the UK, delivering a high quality, trusted and innovative service. They lead the way in high speed, reliable wi-fi and have a range of different solutions tailored to our customer’s needs. Guests expect a fast and secure connection wherever they go and partners require hassle-free and cost-effective wi-fi that can also deliver additional value to their business.


They are focused on operating successful, sustainable solutions where they can invest to add value and really engage with users through their online behaviour.

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Event Sponsor


Discover Global Network


Discover® Global Network, the global payments brand of Discover Financial Services, processes millions of cardholder transactions each day. With industry expertise, innovative technology and a closed-loop infrastructure, Discover Global Network provides effective, customized solutions that evolve as needs change. Discover Global Network has alliances with 25+ payment networks around the world, and is led by three Discover businesses: Discover Network, with millions of retail and cash access locations; PULSE®, one of the leading ATM/debit networks in the U.S.; and Diners Club International®, a global payments network with acceptance in more than 200 countries and territories. 

Contact: Ana-Maria Leonte, Hospitality Business Development EMEA,

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Event Sponsor




FreedomPay is The World’s Open Payment Platform, revolutionising existing payment systems and processes from legacy to leading edge while being the premier choice for many of the largest hospitality companies across the globe. FreedomPay’s secure technology has been purposely built to deliver rock solid performance in highly complex hospitality commerce environments.

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Event Sponsor




Infor Hospitality is dedicated to helping industry leaders create a scalable technology platform to unite locations and empower their teams, developing powerful multi-tenant cloud software for hotel and restaurant organisations.


We work with customers and integration partners in over 135 countries to help them achieve strategic clarity, operational efficiency, consistently superior guest experiences, and maximised revenues.

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Event Sponsor




Trusted by some of the world’s most luxurious hotels, Prommt Payment Requests are innovating guest payments across all areas of hospitality – reservations, meetings and events, food & beverage and spa – making the remote buying process more secure, efficient and effective for team management. Prommt converts risky telephone and other remote payments into a simple, online & secure payment process, enabling hotels to efficiently request and collect payment through Card & Open Banking. Prommt’s solution helps businesses drive revenue by reducing fraud & costly chargebacks, minimising payment administration, and enhancing guests’ remote buying experience.


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Event Sponsor




RMS Cloud’s customisable technology empowers seamless operations across your business. Integrate with over 100 of the world’s best OTAs, manage multiple properties and create a personalised guest experience. With PMS, POS and contactless guest-facing solutions, RMS is driving innovation to serve you better.


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Event Sponsor




Yooz provides the smartest, most powerful and easiest-to-use cloudbased Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed and security with affordable zero-risk subscriptions to more than 4,000 customers and 200,000 users worldwide. 

Yooz’s unique solution leverages Artificial Intelligence and RPA technologies to deliver an amazing level of automation with extreme simplicity, traceability and end-to-end customizable features. It integrates seamlessly with more than 250 financial systems, exceeding any other solution on the market. 

Yooz is a fast-growing, award-winning company that perfectly fits the expectations of mid-size organizations across all sectors.It has been recognized as a SaaS innovator, recently named as a 10 Best Cloud Solution Provider by Industry Era, Best of SaaS Showplace (BoSS) by THINKstrategies, Top 10 Accounting Solution Provider by CFO Tech Outlook; and Top 50 Company to Watch by Spend Matters.

Yooz is based in the US and Europe, with UK Office located in Woking – Surrey.


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HOSPA 300Sponsor & Daytime Food & Beverage Sponsor


Fourteen IP


Fourteen IP is a Global Carrier and Systems Integrator to the hospitality industry, providing Cloud Telephony, Guest Internet Access and AI-Powered Virtual Agent solutions across Europe and North America.


Founded in 2011, Fourteen IP has established itself as the leading provider of cloud telephony services to the hospitality sector, with its Evolution Voice service being deployed in over 330,000 hotel rooms across 24 countries.


Our AI-powered Evolution Virtual Agent service (EVA) is transforming guest services by providing human-like hotel voice interactions 24/7/365, typically reducing calls to front desks by 75%. By intelligently answering and managing repetitive questions, EVA enables your teams to focus on the human side of hospitality and deliver exceptional guest experiences.


Approved and preferred by multiple hotel brands, our intelligent automated guest interaction solution EVA, has already successfully answered over 15 million guest calls for our customers and is being rolled out across hundreds of hotels across the globe.


Fourteen IP supports leading hotels and groups worldwide, together with individual boutique and independent hotels.


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Dinner, Drinks & Entertainment Sponsor


Keystep Solutions


Keystep Solutions specialise in electronic RFID & Digital Key locks for the hotel, leisure, and student accommodation sectors. We have shattered the stagnation and lack of customer service that has dominated the sector for decades with Keystep being the first company to fit Bluetooth Low Energy (Bluetooth LE) as standard in all its locks.


Whether the requirement is for a new install or a retrofit to replace old worn-out locking systems, our Opendoor Solution provides a selection of door handles to suit.  Built to last and meeting or exceeding all statutory safety standards and with our industry leading 3-year warranty you know your guests will be well looked after.


Regardless of whether your preference is to have contactless RFID card technology, or you choose to use Smartphone technology to enable guest entry or both you can relax knowing you have full support included with your solution.


It’s a “no brainer” Opendoor by Keystep Solutions.

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Lanyard Sponsor




CNN Worldwide is the most honored brand in cable news and globally people can watch CNN International in over 200 countries and territories. CNN Digital is the #1 online news destination, with more unique visitors than any other news source. The award-winning portfolio includes non-scripted programming from CNN Original Series and CNN Films for broadcast, streaming and distribution across multiple platforms.


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Workshop Sponsor




Mews is a leading platform for the new era of hospitality. Over 3,000 properties in 70 countries are powered by Mews. The Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, Nordic Choice Hotels, The Social Hub, Life House and Les Airelles. Mews has been named the World's Best Independent Hotel PMS Provider by World Travel Tech Awards (2022) and won Best Place to Work in Hotel Tech (2021, 2022) from Hotel Tech Report. The company has offices in Europe, the United States and Australia.


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Workshop Sponsor




More revenue, less repetitive tasks Guest Communications Hub for Hotels. Provides instant answers in 130+ languages to your guests on their favourite social media, messaging apps & more. Boost Direct Bookings, Increase Upselling, Automate processes.


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Workshop Sponsor


SHR Global


SHR Group is the leading provider of innovative and intelligent technology solutions for the hospitality industry., the world’s leading intelligent and integrated hospitality platform, is the flagship product of SHR Group. helps hotels stay always ahead as it leverages the power of AI, with a dynamic suite of hotel management software tools. Alongside, we also have SHR Group Hotel Services which focuses on empowering the hospitality industry with award-winning website design and marketing services, and unmatched AI-powered hotel acquisition management and retention solutions.


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