2024 Programme
08.00
Registration & Exhibition Opens
Collect your name badge on arrival
A cloakroom will be staffed from early morning until 1am for you to leave your coat/ bag as required
09.15
Review of 2024 - The hospitality industry last year, this year and next
Mark Edwards (BDO)
Michael Grove (HotStats)
Peter Heath (Venue Performance)
10.20
Navigating the New Normal | Hospitality in 2024 and beyond
Kate Nicholls OBE (UKHospitality)
Interviewer: James Stagg (The Caterer)
10.55
Refreshment Break
Sponsored by FourteenIP
11.50
A: Sage & Percipient | The Future of AI in Hospitality Finance
B: Infor | The Revenue Strategist: Unlocking the Power of Generative AI for Hospitality
12.40
Lunch
Sponsored by FourteenIP
14.10
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
Sabre
14.45
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
Profitroom
15.15
Fireside Chat | Igniting Innovation through Strategic Design
Neal Stone (leapSTONE)
Interviewer: Nicola Rhone (SHR Group)
16.00
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
Sona
16.25
Collaboration and consultation - the route to successful technology decisions
Neil Braude (Imperial Hotels)
Oscar Carty (Cvent)
Jon Cortinas (Shiji)
Steve Johnson (RUCKUS Networks)
Moderator: Andrew Evers (Rocco Forte Hotels)
17.45
Closing Words
Jane Pendlebury (HOSPA)
19.00
Gala Dinner - Inspirational Leader Awards
Dress to impress - or business attire - your choice!
The awards will be announced during dinner
Music, entertainment, prize draw, drinks in the bar
Carriages at 1am
09.00
Conference Opening
Peter Hancock (Conference Host)
Harry Murray (HOSPA President)
Jane Pendlebury (HOSPA CEO)
10.00
An Economist’s View
Thomas Pugh (RSM)
10.50
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
RAW Charging
11.25
A: WMT Tronc | All you need to know following the Employment (Allocation of Tips) Act
B: HiJiffy | From fear to future: Engaging your teams with AI
12.15
A: FreedomPay | Mastering Localisation: Driving Success in Enterprise Hospitality
B: Fourth | The New Symbiotic Partnership: How AI empowers Human Decision Making
14.05
Welcome Back
Sally Beck (Royal Lancaster London)
Adam Terpening (Room To Reward)
14.15
Prioritising People: The role of Inclusion in enhancing hospitality performance
Jane Grammer (The Dorchester)
Gina Knight (Flat Iron)
Josh Light (Bright Ideas Strategic Consulting)
Moderator: Lorraine Copes (Be Inclusive Hospitality)
14.50
Maximising profit potential through clever marketing and shrewd revenue management
Neetu Mistry (Cycas Hospitality)
Gemma Hynes (Net Affinity)
Michael Baxter (House of Gods)
Moderator: Ryan Haynes (Haynes MarComs)
15.30
Refreshment Break
Sponsored by FourteenIP
16.05
Cyber | Using data to understand and mitigate risk
Nikhil Desai (Howden)
17.00
Leaders' Panel
Simon Casson (Corinthia)
Chris Wayne-Wills (Crerar Hotels)
Anna Jackson (The Sloane Club)
Neena Jivraj Stevenson (The Sloane Club/ Queensway)
Moderator: Liz Hartstone (Hartstone Rochette)
18.00
Drinks Reception
Sponsored by FourteenIP
