2025 Programme
08.00
Registration & Exhibition Opens
Collect your name badge on arrival
A cloakroom will be staffed from early morning until 1am for you to leave your coat/ bag as required
9.30
An Economist’s View
Thomas Pugh (RSM UK)
10.20
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
Focus on Hospitality, powered by Focus Group
Alessandra Leoni
10.40
Refreshment Break
Sponsored by FourteenIP
11.45
Room 1: Less Profit, More Pressure: Costed Rosters and the Reality of Rising Labour Costs | Alkimii
Room 2: Premium at scale: Exceptional stays, lean operations, better returns | Apaleo
12.50
Lunch
Sponsored by FourteenIP
14.30
Understanding the true value of your Meetings and Events business and introducing the new metrics
Danielle Ravenscroft (Clermont Hotel Group)
Angela Sanders (Edgbaston Stadium)
Amy Russell (Park Plaza Hotels)
Christine Wassell (Radisson Hotels)
Moderator: Janel Clark (HOSPA Professional Development)
15.30
Fireside Chat
Jane Pendlebury (HOSPA)
Veryan Palmer (The Headland Hotel & Spa)
Sharon Power Cowley (Net Affinity)
15.45
Refreshment Break
Sponsored by FourteenIP
16.25
Celebrating the wins: technology, experience and ROI. The new mandate for efficient, modern hotel management
Neil Braude (Imperial London Hotels)
Alessandra Leoni (Focus on Hospitality)
Champa Magesh (Access Hospitality)
Laura Sharpe (Firmdale Hotels)
Moderator: Ryan Haynes (Haynes MarComs)
17.50
Closing Words
Jane Pendlebury (HOSPA)
19.00
Gala Dinner - Inspirational Leader Awards
Dress to impress - or business attire - your choice!
The awards will be announced during dinner
Music, entertainment, prize draw, drinks in the bar
Carriages at 1am
09.00
Conference Opening
Peter Hancock (Conference Host)
Harry Murray (HOSPA President)
Chris Cowls (HOSPA Chairman)
Jane Pendlebury (HOSPA CEO)
9.50
The Hospitality Industry, last year, this year and next year
Mark Edwards (BDO LLP)
Katie Morton Lee (Barclays)
Michael Grove (HotStats)
Peter Heath (Venue Performance)
10.25
Truly understanding your guest and maximising their experience
Angus Blest (Adyen)
Duncan Osborn (Agilysys)
Moderator: Scot Turner (Auden)
11.10
Room 1: Tronc and Hospitality: What’s Changed and What’s Next | Moore Kingston Smith
Room 2: Unmasking Agentic AI: Myths, Truths and the human advantage | Sona
12.20
Room 1: The ROI of Reputation: Turning Guest Sentiment into Profit | Shiji
Room 2: Revenue Beyond the Room: Unlocking the Power of RevPAG | Agilysys
14.20
HOSPA Professional Development
Janel Clark (HOSPA Professional Development)
Jane Pendlebury (HOSPA)
15.10
Risk, Responsibility, and Martyn’s Law: All You Need to Know
Paul Davidson (Team9 on behalf of Howden)
15.40
HOSPA 300
Be inspired for 5 minutes (300 seconds)!
Adyen
Henrietta Wooldridge
16.15
Digital Darwinism
Patryk Luszcz (Profitroom)
Danielle Abreu (Gough Hotels)
17.05
Leaders Panel
Andrew Stembridge (Iconic Luxury Hotels)
Guillaume Marly (Waldorf Astoria London Admiralty Arch)
Louisa Green (RBH Hospitality Management)
Anne Golden (Pan Pacific London)
Moderator: Caroline Baldwin (The Caterer)
18.00
Networking Drinks
Sponsored by FourteenIP
